Apple Facetime

FaceTime Screen Share Audio Not Working–Here’s What to Do!

Have you ever tried calling your friends and faced the problem of FaceTime screen share audio not working? Don’t worry; we have come up with some solutions to fix this issue.  

FaceTime is one of the top apps picks for many users when placing a call to friends. However, many people complain that the FaceTime screen share audio not working on iPhones and iPad. While this problem is easy to fix, it can still be a nuisance to many.

iPhone users worldwide rely on the FaceTime app to share screens during calls to their friends and family. But after a few times of usage, FaceTime users face the problems of screen freezing, going blank, or FaceTime screen share audio not working. The reasons for this may vary from inserting emojis to disrupting the internet connection. Let us check the causes which lead to the issue of FaceTime screen share audio not working.

FaceTime Screen Share Audio not Working?

FaceTime Screen Share Audio not Working?

The issue of FaceTime screen share audio not working may be due to some reasons; the most common one is that you might not have a compatible device or an audio system. Here are the reasons for FaceTime audio not working:

  • Your microphone may be muted or might be malfunctioning, disrupting the audio transmission
  • The volume of your iPhone device may be too low
  • Another app might be using your microphone when you attempt to share a screen on FaceTime
  • Your iPhone may be out of date and needs to be updated
  • Your internet connection may be poor or cause problems loading the screens, resulting in audio distortion.
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Ways to Fix FaceTime Screen Share Audio Not Working

Here are some of the solutions you can adopt to fix when you encounter the problem of FaceTime screen share audio not working:

Solution 1: Remove any accessory plugged into the headset port

Any accessory plugged into the headset port can cause audio problems during FaceTime screen share or call. Therefore, unplugging any accessory, such as a Bluetooth headset, is essential to hear audio correctly. 

If your iPhone is connected with a Bluetooth audio system during a FaceTime call, you need to disable Bluetooth from the iPad’s control center under the settings app. Click on the settings app menu and select Bluetooth from the window. Toggle it off to turn off Bluetooth from your iPhone. 

Solution 2: Check Compatibility with FaceTime

Although FaceTime is one of the most popular call apps on the market, many countries still have not supported FaceTime which might cause issues in its audio transmission. If you have bought a new iPhone or recently changed country or carrier, you should first check whether FaceTime is supported or not. You can check this compatibility from the official website of Apple. 

Solution 3: Restart or Reboot your iPhone/ iPad

Sometimes, a person can encounter problems in the audio when there is some loading error on the iPhone or iPad. To solve this issue, you need to restart your iPad or iPhone. To restart your iPad, press and hold the sleep/wake button. You can also move the slider to perform an iPhone reboot. To start the iPhone again, press and hold the sleep/wake button for 10 seconds until the Apple logo comes up. 

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After your iPad or iPhone restarts, enter the password and launch the audio app to find out whether the problem exists or not.

Solution 4: Sign out and Sign in again to FaceTime

If you still face the problem of audio not working on FaceTime even after you have restarted your device, you should check for any issues with the FaceTime app. Try signing out of FaceTime and then signing in again to fix app-related errors. To do that, follow these simple steps:

  • Open FaceTime app
  • Click on the Apple ID beneath the Caller ID’s blue link
  • Sign out of FaceTime
  • Sign in again with your Apple ID to FaceTime Share play

Solution 5: Unmute your Microphone

One straightforward thing that many people overlook is the mute option on the FaceTime call screen. You may have accidentally muted yourself, causing the other person not to hear you. To unmute your voice, tap the Mute icon at the bottom of the FaceTime call screen. 

Solution 6: Check for any problems with the Microphone

An audio problem in FaceTime screen share may also occur due to some trouble with the microphone. To solve this problem, check and verify whether the microphone is working with other apps or not by placing a call through any calling app. If your microphone is faulty, you will face problems hearing the other person through your microphone.

Solution 7: Disable the noise cancellation option

Disabling the noise cancellation feature from your iPhone can also aid in making audio clear during a FaceTime screen share call. To disable the noise cancellation option, go to Settings and press the Accessibility option. You will see an audio/visual option pop up. From there, enable the toggle for Phone Noise cancellation.

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Solution 8: Reset Network Settings

Often, a problem or error might occur in the network settings of your iPhone or iPad device, which can interfere with your audio. Reset your network settings by opening the WiFi option, disconnecting it from the present WiFi connection, and connecting it again to see if the network is working correctly. Go to Settings and select General. After that, choose the reset network option to reset your network. 


The FaceTime screen share option is one of the most popular and widely used call features in the world today. Many users, however, complain of the problem of FaceTime screen share audio not working when they place a call to their friends. This error can be diagnosed by taking a few simple steps and checking the microphone so that a person can quickly listen to the audio during a FaceTime screen share call.

Sawaira Ahmad
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