Sony TV Airplay Not Working

AirPlay, developed by Apple, has revolutionized the way users cast media files from their iPhone, iPad, or Mac to larger screens, enhancing the viewing experience. While it’s predominantly an Apple feature, its compatibility extends to various streaming platforms and smart TVs, including the renowned Sony Bravia series. 

However, like all technology, it’s not immune to issues. Many users have reported challenges with AirPlay on their Sony TVs, leading to interruptions in their streaming sessions. 

This article is a comprehensive guide, shedding light on the major challenges faced, their root causes, and effective solutions. Whether you’re a tech-savvy individual or just someone looking to enjoy a movie night, this guide aims to ensure a seamless AirPlay experience for all.

Sony TV Airplay Not Working

There could be a multitude of causes behind the AirPlay feature not working on your Sony TV. Some of the primary reasons include issues with the internet connection, AirPlay being disabled, a malfunction in the devices, or even an outdated router. Before diving into panic mode, it’s essential to check if AirPlay is enabled on your TV. Using your remote, press the Input select button and navigate to the AirPlay & HomeKit settings to ensure it’s turned on. If this doesn’t solve the problem, it might be time to delve deeper. This article will guide you through the various fixes, from simple ones like restarting your devices to more advanced solutions like performing a factory reset. If all else fails, contacting Sony Support might be your best bet.Sony TV Airplay Not Working

Why is Sony TV Airplay Not Working?

If you’re scratching your head, wondering why your Sony TV’s Airplay isn’t functioning, you’re not alone. Several reasons could be at play here. Perhaps your Sony Bravia model isn’t compatible with Airplay, or maybe there’s a temporary malfunction in the system. 

It’s also possible that the apps you’re trying to use are experiencing service interruptions or outages. Sometimes, a minor glitch or bug in the app can be the culprit. It’s essential to ensure that your devices are updated to the latest version and that they work well together. 

Another overlooked reason could be the privacy policy terms. If you haven’t read and allowed them, your devices might not communicate as they should. This article provides a comprehensive troubleshooting guide to help you navigate these issues.

How to Verify if Your Sony TV Supports Airplay?

To determine if your Sony TV is compatible with Apple’s Airplay feature, it’s essential to follow a systematic approach. Airplay compatibility is primarily found in the latest versions of Sony Smart TVs, but it’s always a good idea to check and be certain. Here’s a step-by-step guide to help you verify:

1.) Accessing the Settings Menu:

  • Start by turning on your Sony TV.
  • Using your remote, navigate to the main menu.
  • Select the “Settings” option, which is usually represented by a gear icon.

2.) Navigating to System Information:

  • Within the Settings menu, scroll down and select the “System” option.
  • From there, choose “About your Device.” This section provides detailed information about your TV, including its model number.

3.) Checking the Model Number:

  • Note down the model number displayed. This number is crucial as it will help you determine if your TV is one of the models that support Airplay.

4.) Cross-Reference with Compatible Models: 

Sony TVs that are known to support Apple Airplay 2 and HomeKit include:

  • Sony Android TV Models Released in 2020:
  • A9F, A9G series
  • X95G series
  • Z9F, Z9G series
  • X85G series (specific sizes like 55″, 65″, 75″, and 85″ models)
  • A9S series
  • X85H, A8H, X95H, X80H series, and more.
  • Sony Google TV models:
  • Z9J, X95J, A90J series
  • X85J, X86J series, and others.

If your TV’s model number matches or is similar to any of the models listed above, it likely supports Airplay. If not, it might be worth considering an upgrade or looking into alternative methods to mirror your Apple devices to your Sony TV.

How To Fix Sony TV Airplay Not Working?

Check Apple’s Status page:

When your Sony Bravia TV’s AirPlay isn’t working, the first thing you might want to consider is whether the problem lies with Apple itself. Sometimes, Apple’s servers can experience outages or service interruptions.

  • Visit the Apple App Store’s status page.
  • Scan for any reported issues or outages.
  • If there’s a problem on Apple’s end, it’s best to wait until the issue is resolved.
  • Remember, if it’s an Apple issue, other apps and services might also be affected. So, before diving deep into troubleshooting your Sony Bravia TV, ensure that Apple’s servers are up and running.

Check the Internet Connection:

A stable WiFi connection is mandatory for AirPlay to stream content between devices. Ensure both your Sony TV and the AirPlay device are on the same WiFi network.

  • Navigate to Settings on your Sony Smart TV.
  • Go to Network & Internet > Advanced Settings > Network Status.
  • Select the “Check Connection” option.
  • When prompted with “Do you want to check the connection?”, click Yes.
  • Review the connection details. If there’s an issue, reconnect your Sony TV and iOS/Mac device to a stable internet source.
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Check Whether AirPlay Homekit is Enabled:

For a seamless connection, ensure that AirPlay and Homekit are enabled on your smart TV.

  • Press the Home button on your TV remote.
  • Head to Settings > Device Preferences > AirPlay & Homekit Settings.
  • Choose “Set Up Homekit” and scan the QR code with the Home app on your mobile device.
  • Configure the settings and allow your mobile devices to connect.
  • If you still can’t connect, there might be other issues at play.

Check if AirPlay is Disabled:

It’s possible that AirPlay might be turned off by mistake on your Sony Bravia TV, preventing your iPhone or Mac from connecting.

  • Go to Settings > Device Preferences > AirPlay & Homekit settings.
  • Select AirPlay and ensure it’s turned on.
  • If it was disabled, enable it using your Sony Bravia TV remote.

Reset Sony TV:

If AirPlay still isn’t functioning, consider giving your Sony TV a quick restart.

  • Ensure both your Sony TV and AirPlay device are on the same WiFi network.
  • Press and hold the home button on your Sony TV remote until the “Power Off” message appears.
  • Wait for a minute as the TV will restart automatically.
  • This can help in resolving any minor glitches or bugs. If the issue persists, consider a power reset: Unplug the TV, wait for a few moments, and plug it back into the power source. Start the TV again.

Update Devices:

When it comes to ensuring seamless connectivity between your devices, especially with features like AirPlay, it’s crucial to keep them updated. An outdated firmware can often be the underlying reason for the AirPlay issue on your Sony TV. Always check if your devices supporting AirPlay are up-to-date. This simple step can save you from a lot of troubleshooting down the road.

Related Article: How To Airplay Pluto TV

Update the Sony TV app:

AirPlay not working on your Sony TV might be due to an outdated app. Sometimes, the problems arise when the Sony TV app doesn’t work properly. There’s a possibility that the app might crash while loading or might not load at all. To solve this issue within minutes, follow these steps:

  • Grab your remote and click on the Home button.
  • Select “Apps” from the menu.
  • Tap on the Google Play Store located at the top-right of your screen.
  • Click on the user profile icon and navigate to “My Apps”.
  • Turn on “Auto updates” to ensure your Sony TV app is always updated.
  • Check if the Sony TV app is updating. If it is, wait for it to finish and then try using AirPlay again.

Update Sony Software:

If you’ve tried reinstalling the app and the issue persists, it might be time to look at the software of your Sony Bravia TV. Ensure that your device’s model number is compatible with the software version you’re using. It’s equally important to update the Sony Bravia Software. Here’s how:

  • Click the Home button on your remote.
  • Scroll left to “Apps”.
  • Scroll down until you find the question mark icon labeled “Help”.
  • Tap on “Status & Diagnostics”.
  • Choose “System software update”.
  • Check for a system software update. If one is available, proceed with the update.

Update Sony TV:

Before diving into more complex solutions, sometimes simply restarting or updating your Sony TV can resolve the issue. Here’s a step-by-step guide:

  • Start by pressing the Home button on your remote.
  • If your smart TV runs on Android 8 or later, navigate to “Apps” and then “Help”.
  • From there, navigate to “Status & Diagnostics”.
  • Select “System Software Update”.
  • Your Sony TV will automatically check for updates.
  • If an update is available, proceed with it.
  • After updating your Sony TV, try to connect your Apple device via AirPlay and check if the issue has been fixed.

Update iOS:

For Apple device users, ensuring that your iOS is updated can be the key to resolving AirPlay issues. Here’s a quick guide:

  • Go to “Settings”.
  • Navigate to “General” and then “Software Update”.
  • Tap on “Download and Install” if an update is available.

Update Mac:

If you’re using a Mac as your AirPlay device, it’s essential to keep it updated. Here’s how:

  • Click on the Apple Menu.
  • Navigate to the Control Center and then “System Preferences”.
  • Select “Software Update”.
  • Your Mac will automatically check for updates.
  • Click on “Upgrade Now” if an update is available.

Enable your Sony Smart TV services:

Before you can connect your Sony Bravia TV to Apple services, you need to agree to Sony’s privacy policies.

  • On your TV, navigate to Home > About > Legal Information > View Privacy Policy.
  • Thoroughly read the policies (though it might feel like a 10,000-word policy!).
  • Enable Smart TV services. If they were turned off, turn them on and start the process again.

Factory Reset Sony TV:

If AirPlay still isn’t working on your Sony TV, a factory reset might be the solution.

  • Press the Home button on your remote.
  • Navigate to Settings > Device Preferences. For older TV versions, navigate to Storage > Factory Reset.
  • Select “Erase Everything” and confirm with “Yes”.
  • Once reset, check if your AirPlay device works fine. If it does, you can skip to the next troubleshooting method.
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Contact Sony TV Support:

If all else fails and you’re still facing AirPlay issues with your Sony Bravia TV, it’s time to reach out to customer support.

  • Press the HELP button on your remote control or navigate to HOME > Apps > See all > Help.
  • Choose the “Contact us” option.
  • Use the suggested troubleshooting methods. If they don’t resolve the issue, get in touch immediately via a phone call or chat with an agent for a solution.

Bouns: Simple Solution to Mirror iOS Device to Sony TV:

Airplay, a remarkable feature by Apple, allows users to cast their screens from iOS devices to bigger screens like TVs. However, there are times when users face issues with Airplay, especially when trying to connect to Sony Bravia TVs. 

But, fret not! There’s a simple and effective solution to this problem: AirDroid Cast. This multi-platform app is not only compatible with various browsers but also ensures a seamless streaming experience on any Browser compatible TV. Let’s delve deeper into how you can utilize AirDroid Cast to mirror your iOS device to your Sony TV.

A Seamless Alternative: AirDroid Cast:

AirDroid Cast emerges as a savior for those who frequently face issues with Airplay. This app is designed to be compatible across multiple platforms, making it a versatile choice for users. Whether you’re using different browsers or various screens, AirDroid Cast ensures that you can stream your content without any hiccups. The official web offers the app for download, ensuring you get the authentic version.

Step-by-Step Guide to Casting with AirDroid Cast:

  1. Initiating the Process: Start by downloading the AirDroid Cast app on your Apple device. The official web is the best place to get the authentic version of the app.
  2. Launching and Casting: Once downloaded, launch the AirDroid Cast app on your iPhone. You’ll find an option labeled “Start Casting.” Click on it to begin the casting process.
  3. Connecting to Your Sony TV: On your Sony TV browser, navigate to the Airdroid Cast webpage by entering “”. Here, you’ll be prompted to enter a code. This code will appear on your Apple device once you initiate the casting. Enter this code manually to establish a connection between your TV and Apple device.
  4. Granting Permissions: For a successful connection, both your devices will ask for certain permissions. Ensure you grant these permissions to facilitate smooth streaming.
  5. Enjoy Your Content: Once the permissions are granted and the devices are connected, your iPhone screen will be mirrored on your Sony Bravia TV. Now, you can enjoy your favorite content on a bigger screen!

How to Fix AirPlay Lagging on Sony TV:

In the realm of streaming, AirPlay has emerged as a pivotal feature, especially for those using Sony TVs. However, there are instances when users face lagging issues, disrupting the seamless experience. If you find AirPlay not working optimally on your Sony TV, don’t fret. There are several fixes you can try to resolve this issue. In case you’re wondering what things to try, let’s dive into some solutions that might just set things right.

Improve Internet Signal Strength:

AirPlay requires a stable internet connection for seamless data transfer between iOS/Mac devices and Sony TV. The WIFI signal strength is vital, and too many devices on the same network can strain it. Physical barriers might also disrupt the connection between the router and streaming devices. 

Using an Ethernet cable can provide a direct connection, eliminating wireless issues. Restarting devices and upgrading Router Firmware can help. Turn off Bluetooth and cellular data on Apple devices to reduce interference. For Mac users, the Wireless Diagnostics app can help optimize AirPlay on Sony TV.

Use Dual/Tri-Band Router:

For optimal wireless performance, consider switching to a dual or tri-band router. These routers broadcast both 2.4 and 5 GHz signals, offering users a choice. While the 2.4 GHz band is commonly used, it can sometimes lead to lagging issues when trying to stream via AirPlay. Replacing your current router with a Dual or Tri-band Router can significantly reduce buffering and lagging issues.

When streaming content in 4K resolution, the data demand is high. If you’re facing lagging on your TV, consider lowering the resolution. This can sometimes alleviate the lagging and provide a smoother streaming experience.

Important Note:

If you’re attempting screen mirroring from a Mac PC, ensure that your Firewall settings on the Mac aren’t interrupting the AirPlay feature. Sometimes, AirPlay can be blocked due to these settings, leading to the issue at hand. Adjusting these settings can often resolve the interrupted connection and allow for a smoother streaming experience

Frequently Asked Questions (FAQ):

How Do You Set Up AirPlay on A Sony TV?

AirPlay, a feature that allows users to cast media from Apple devices to larger screens, is now available on many Sony TVs. Setting up AirPlay on your Sony TV can enhance your viewing experience, allowing you to stream content seamlessly from your Apple devices. Here’s how you can set it up:

  1. Accessing the Settings: Begin by navigating to the settings on your Sony TV. This is the central hub where you can adjust various features of your TV, including connectivity options.
  2. Navigating to the System: Within the settings, scroll until you find the “System” option. This section contains information and settings related to your TV’s operating system and connected devices.
  3. Finding AirPlay & HomeKit: Within the system menu, locate the “AirPlay & HomeKit” settings. This is where you’ll be able to manage and adjust AirPlay-specific settings.
  4. Activating AirPlay: Ensure that the AirPlay option is turned on. This will allow your TV to be discoverable by Apple devices looking to cast content.
  5. Software Updates: It’s crucial to ensure that both your Sony TV and Apple devices are running the latest software versions. Software updates often bring improvements, bug fixes, and new features that can enhance compatibility and performance.
  6. Restarting Devices: If you encounter any issues or if the devices aren’t communicating properly, a simple restart can often resolve minor glitches. Restart both your Sony TV and Apple devices to ensure a fresh connection.
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How do I get the code from my TV for AirPlay?

AirPlay offers an additional layer of security by requiring users to input a code before casting. This ensures that only authorized devices can connect to your TV. Here’s how you can retrieve the AirPlay code from your Sony TV:

  1. Enabling AirPlay Onscreen Code: Start by navigating to the AirPlay settings on your Sony TV. Within these settings, there’s an option to enable the on-screen code.
  2. Setting a Password: For added security, you can also set a password for AirPlay. This will require users to input this password before they can cast to your TV.
  3. Viewing the Code: Once enabled, whenever an Apple device tries to connect via AirPlay, your Sony TV will display a four-digit AirPlay privacy code.
  4. Inputting the Code: Enter this code on your Apple device to establish a connection. This ensures that only devices you authorize can cast content to your TV.

Why apps are not working on Sony Bravia TV?

Sony Bravia TVs offer a plethora of apps to enhance your viewing experience. However, there might be times when certain apps face trouble loading or functioning properly. Here’s a breakdown of potential issues and solutions:

  1. Restarting the Device: Often, a simple restart can resolve minor glitches or issues. If an app isn’t loading or functioning as expected, try restarting your Sony Bravia TV.
  2. Uninstall and Reinstall: If a specific app continues to cause problems, consider uninstalling it and then reinstalling from the app store. This can resolve issues related to corrupted app data.
  3. Resetting and Installing New Apps: If multiple apps are malfunctioning, it might be beneficial to reset your TV to its default settings. Once reset, you can start fresh by installing new apps and setting up your preferences.

Why can’t I cast to my Sony Bravia TV?

Casting to your Sony Bravia TV should be a seamless experience. However, if you’re facing issues, consider the following steps:

  1. Network Connection: Ensure that both your casting device (be it an Android or Apple device) and your Sony Bravia TV are connected to the same network. This is essential for the devices to communicate.
  2. Check AirPlay Feature: If you’re using an Apple device, ensure that the AirPlay feature is enabled on both your device and the Sony TV.

Why is sound not working when AirPlay to Sony TV?

Sound issues can be frustrating, especially when you’re trying to enjoy your favorite content. If you’re facing sound problems while using AirPlay with your Sony TV, consider these steps:

  1. Power Reset: A simple power reset can often resolve minor glitches. Unplug your TV from the power supply, wait for a minute, and then plug it back in.
  2. Check Connections: Ensure that all connections, including HDMI cables, are securely plugged in.
  3. Test the Issue: Once you’ve performed a power reset, try using AirPlay again to see if the sound issue has been resolved.

Remember, technology isn’t flawless, and issues can arise from time to time. However, with the right troubleshooting steps, you can quickly get back to enjoying your content.


In wrapping up, the “Sony TV Airplay Not Working” issue is a multifaceted challenge that many users face. While the reasons can range from simple settings oversight to more complex software issues, the plethora of solutions provided here aims to cater to every possible scenario. However, as technology continues to evolve, it’s crucial to remember that sometimes, the most straightforward solutions, like AirDroid Cast, can offer a seamless experience without the intricacies of troubleshooting. As we embrace the digital age, it’s essential to remain adaptable, seeking alternatives when traditional methods falter. After all, the ultimate goal is to enjoy our content effortlessly, regardless of the medium.

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